Portfolio: policies, procedures and documentation
A selection of the work behind RemitInsights, for remittance, payment and fintech businesses across the UK, Europe, the UAE and GCC, and the USA.
Client names are confidential, so we describe each engagement by region, service and deliverables. These summaries cover work by the RemitInsights editor, including at a UK-based remittance company and as an independent consultant.
AML/CFT and KYC documentation for a UK remittance company
Created and maintained compliance documentation aligned with FCA and HMRC requirements.
- AML/CFT policies and procedures
- KYC and onboarding documentation
- Business continuity documentation
- Staff training materials
Compliance framework to support MSB registration
Supported money services business registration and prepared compliance frameworks from the ground up.
- Compliance programme documents
- Internal policies and SOPs
- Document control and client onboarding processes
Business-wide risk assessment and anti-fraud controls
Developed risk assessments and fraud controls, and managed suspicious activity reporting.
- Business-wide risk assessment
- Anti-fraud controls
- Internal and external SAR management
- Fraud investigation and dispute handling
Policies, manuals and governance frameworks for banks and fintechs
Developed compliance policies, operational manuals and governance frameworks for banking institutions and fintech companies.
- Compliance policies
- Operational manuals and SOPs
- Governance frameworks
Regulatory documentation for startups and established institutions
Helped startups and established financial institutions prepare documentation for licensing, compliance reviews and operational readiness.
- Licensing documentation support
- Compliance review documents
- Operational readiness documents
Data protection and customer documentation
Prepared privacy policies, terms and conditions, and GDPR documentation.
- Privacy policies
- Terms and conditions
- GDPR and data protection policies
Training manuals and staff awareness programmes
Developed employee handbooks, training manuals and compliance awareness programmes.
- Employee handbooks
- Training manuals
- Compliance awareness programmes
Compliance gap analysis and internal control assessments
Carried out gap analysis and control assessments, and designed internal audit documentation and compliance monitoring programmes.
- Compliance gap analysis
- Internal control assessments
- Audit documentation and monitoring programmes
How we work on a documentation project
- Understand your business: products, customers, countries and regulators.
- Draft: policies and procedures written for how your firm actually operates.
- Review with you: we walk through every document and agree changes.
- Deliver: final files, plus short guidance for your team on using them.
Our work provides business and compliance support. It is not legal advice and does not guarantee any licence or approval. Have your lawyer review legal documents.